This Privacy Policy describes how Hansen Heating, Plumbing & Air Conditioning ("Hansen," "we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, contact us, or use our services.
Last Updated: June 5, 2025
We may collect the following types of information:
We use your information for purposes including:
We may share your information with:
We do not sell your personal information to third parties.
Depending on your location, you may have certain rights regarding your personal information:
To exercise these rights, please contact us using the information in the "Contact Us" section.
We use cookies and similar technologies to enhance your experience on our website, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings and other tools.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, no data transmission or storage system can be guaranteed to be 100% secure.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and update the "Last Updated" date.
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Hansen Heating, Plumbing & Air ConditioningAt Hansen, we take data privacy and security seriously. We implement various measures to ensure your information remains protected while using our services.
We only collect information that's necessary to provide you with the best service possible and handle your HVAC and plumbing needs effectively.
We respect your rights regarding your personal information.
We understand the importance of keeping your information within trusted circles. We may share information with third parties only in specific circumstances.
Have questions about our privacy practices? Contact us today and we'd be happy to address any concerns.
Find out why homeowners in Huntley, IL and the surrounding areas trust Hansen Heating, Plumbing, and Air Conditioning for reliable HVAC, plumbing, and air conditioning services. Our customers appreciate our dedication to comfort, efficiency, and exceptional service—every time.
Hansen employs industry-standard security measures to protect your personal information, including secure servers, firewalls, encryption, and physical security controls. We regularly review and update our security practices to maintain the safety of your information.
We share information only as outlined in our Privacy Policy. This may include service providers who help us deliver services to you, business partners for services you specifically request (like financing), and when required by law. We never sell your personal information to third parties for marketing purposes.
We retain your information for as long as necessary to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements. For service records, we typically maintain this information to support warranty claims and service history needs.
You can update or correct your personal information by contacting our customer service team at (847) 669-5000 or by emailing info@hansenservices.com. We're happy to help ensure your information is accurate and up to date.
When you request a service, we collect information necessary to provide that service, including your contact details, service address, equipment information, service history, and payment information. This helps us properly diagnose issues and provide appropriate solutions for your home comfort needs.
Yes, Hansen uses cookies and similar tracking technologies on our website to enhance your browsing experience, analyze site traffic, personalize content, and assist in our marketing efforts. You can control cookie settings through your browser preferences.
You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails, texting "STOP" to our text messages, or by contacting our office. We respect your communication preferences and will promptly process your request.